About The Event


Participant Entitlements

Virtual Run


Rules & Regulations

Please read all of the terms and conditions (“Terms”) carefully. Each individual who registers to participate in the AXA Hearts In Action Run 2018 (“Event”) (and, where applicable, in the case of a participant below the age of 18 years as at the date of registration, the participant’s parent, guardian or legal representative) (“Participant”) declares and acknowledges to have read, understood and agreed to the Terms and undertakes to comply with and be bound by the same.

    1. The Event is organised by Mantra Experiential Sdn Bhd (“Organizer”).
    2. The Event will be held on 30th September 2018, Sunday (“Date”) at Anjung Floria - Putrajaya (“Venue”). The Organizer reserves the right to postpone or cancel the Event at any time.
    3. For more details on the Event, please log on to www.axarun.com (“Official Website”).
    4. Eligibility:
      1. The Event is open to all. Each Participant participates in the Event on his or her own free will. Age qualification will be taken as of 31st December 2017.
      2. The 12KM is open to Participant aged 15 and above.
      3. The 6KM is open to Participant aged 13 and above.
      4. The 6KM (child) is open to Participant between 3 – 12 years old and MUST be accompanied by at least ONE (1) adult Participant of 18 years old and above of the same category who will be responsible for their safety.
      5. The Virtual Run 12KM is open to Participant aged 15 and above.
      6. The Virtual Run 6KM (adult) is open to participant aged 13 and above.
      7. The Virtual Run 6KM (child) is open to child between 3 – 12 years old and MUST be accompanied by at least ONE (1) adult who will be responsible for their safety.
    5. Prize:
      1. Winners must ensure to collect their prizes after the race and upon announcement of results. All uncollected prizes will be forfeited.
      2. The Organizer reserves the right to request winners for identity card or passport for age verification.
    6. Registration:
      1. Everyone is required to register via online registration at www.heyjom.com/axa
      2. For group registration, registration is open for 6km and 12km with a maximum of 10 participants.
      3. By signing up for and providing any information, personal or otherwise, in order to gain access to participate in the Event or any activity(ies) relating to the Event or involving the Organizer and the Event sponsors (if any), the Participant is deemed to have agreed / given express permission to the following:
        1. to the Organizer, its agent(s) and/or contractor(s) to collect, process, organize and retain personal data relating to the Participant (“Personal Data”).
        2. The Personal Data of the Participant shall be used by the Organizer for the purposes of:
          • Marketing - sending communication materials to the Participant, including but not limited to, direct mailers, emails, short messaging service and/or telephone calls; and • Statistical analysis for planning and improvement of the Event.
        3. As the Event owner, the Organizer may engages the services of third parties to process the Participant’s Personal Data as well as the production of essential items required for the smooth running of the Event in or outside of Malaysia. For such purposes, Participant shall be deemed to have given his/her consent to the transfer of all or any Personal Data to any such third party’s location in or outside of Malaysia. All such third parties are contractually obliged not to use the Participant’s Personal Data for any other purpose, other than as specified herein or for the purposes of the Event.
        4. The Participant shall be deemed to have withdrawn from participating in the Event if he/she withdraws his/her consent or authorization given at any time before the Event starts.
        5. The Organizer will takes reasonable precautions to keep the Participant’s Personal Data secured and similarly requires any third party data processors to do the same.
        6. The Organizer may discloses or releases the Participant’s Personal Data, if the Organizer reasonably believes that it is necessary, desirable or required to do so by applicable law or governmental regulation or by any competent body or authority, or by legal process, or to respond to any claim, or to protect the rights, interest or property of the Organizer or others.
      4. The Organizer reserves the right to modify or substitute any of the Terms or any other rules and regulations of the Event from time to time and at any time as they deem fit. If there is an ambiguity in any of the Terms, the Organizer shall be the authority to interpret and in so doing, the Organizer will take into account the interests of all affected Participant. The decision of the Organizer shall be final and binding. Any update, modification or changes on the Terms or any other rules and regulations of the Event will be notified on the Official Website and (unless otherwise stated) takes effect from the date of notification on the Official Website.
      5. The Organizer reserves the right to change the Date and/or Venue or to postpone or cancel the Event for any reason whatsoever including force majeure (i.e. due to occurrence of any incident, condition or event that are beyond the reasonable control of the Organizer and which, in the Organizer’s opinion, renders it impossible or unsafe to hold the Event such as haze, storm, rain, inclement weather, wind, act of God, terrorism or other conditions) at any time without prior notice to the Participant, in which case the Organizer will make effort to inform the Participant prior to the Date. If the Event has to be postponed or cancelled, there shall be NO refund of fees and the Organizer shall not be liable for any loss or inconvenience caused. Participant acknowledges and agrees that the entry fee and any other transaction costs of the Event are non-refundable, non-transferable and non-deferrable. Any updates on the Event including any changes to the Terms will be posted on the Official Website. It is the responsibility of the Participant to keep abreast with such updates and changes. The Organizer shall not be liable for any loss or inconvenience caused.
      6. The completion and submission of the online registration, confirm the Participant's agreement to abide the Terms and any other rules and regulations of the Organizer. The Event’s registration will be confirmed via confirmation e-mail (“Confirmation E-mail”), which will be sent to the email address registered with the Organizer. The Participant shall inform the Organizer via Official Email [email protected] if the Participant does not receive the Confirmation E-mail within stipulated time or is unable to download the Confirmation E-mail from the registration portal. If there is discrepancy in the Confirmation E-mail, the Participant may report to [email protected] s such discrepancy to the Organizer within five (5) working days from the date of the Confirmation E-mail is sent out by the Organizer.
      7. The Confirmation E-mail is the only valid proof of confirmed registration / official receipt and to be used for the collection of race kits/ participation for the Event.
      8. Participant shall provide true, accurate, current and complete information about the Participant. The Organizer may contact the Participant from time to time by email. Any notice sent to the email address registered with the Organizer shall be deemed as received by the Participant. If the Participant provides any information that is untrue, inaccurate, out-dated or incomplete, or if the Organizer has ground to believe that such information is untrue, inaccurate, out-dated or incomplete, the Organizer may at any time suspends, revokes, cancels or terminates the Participant's registration for the Event and refuse any and all current or future use of the Event's Official Website (or any parts thereof).
      9. Once Participant’s registration has been duly processed, there will be NO fee refunded to Participant who wishes to withdraw their participation for whatever reason.
      10. The Organizer will not entertain nor be in any way responsible for any disputes arising from incomplete or inaccurate entry details in the registration form.
      11. The Organizer reserves the right to limit and/or refuse entry without giving any reason or notice. The Organizer also reserves the right at its absolute discretion to exclude or disqualify any Participant whom the Organizer opines that to be acting in a manner which is against the interest of the Organizer or the Event or which is in violation of the Terms or any rules or regulations of the Event or in case of (suspicion of) foul play or fraud. It is the duty and responsibility of the Participant to ensure his/her legal eligibility to participate in the Event.
      12. The Organizer reserves the right to cancel, defer and/or add any Event category without prior notice to the Participant.
      13. Participant is strictly not allowed to transfer their Event entry to another party or change the Event categories after his/her registration is confirmed.
      14. Participant agrees to accept promotional materials/items from the Organizer whether in relation to the Event or otherwise.
      15. Participants will be provided with Personal Accident (PA) insurance provided by AXA Affin General Insurance Berhad, which covers:
        1. Accidental Death – RM10,000 per person
        2. Permanent Disablement – RM10,000 per person
      16. The Personal Accident (PA) insurance is available to Participants aged:
        1. 13 and under 70 years old for Adults
        2. 3 to 12 years old for children with supervision from adult participant

        Important Note:

        • Any online registration that is not followed with online payment is an invalid registration.
        • No refund will be made for wrongful or multiple registration.
        • Substitution and changing of categories are NOT allowed, so please select the eligible category to sign up according to the age qualification. Otherwise you will have to re-register.
        • Substitution and changing of T-shirt size and color are NOT allowed after registration.
        • Postal entries are not accepted.
        • The decision of the Organizer is final when accepting entries. The Organizer has the right to refuse an entry without having to disclose a reason.
        • All payments are to be collected in Ringgit Malaysia. All fees are subjected to any applicable taxes, fees and charges.
        • All T-shirt measurements are subject to 1 - 2 CM tolerance.
        • All merchandise - colour, design and material published on the “Official Website” and www.heyjom.com/axa are for illustration purposes. It might differs from the actual merchandises and subject to change without notice.

        Virtual Run Important Note:

        • Runner is required to complete the run in one go.
        • Change of category, refund and/or transfer of bib is not allowed.
        • Runner who fails to complete the run and/or submit the results will not be entitled to receive finisher medal.
        • Use any running app/gadget to track your running progress.
        • Screenshot your results for submission (It should contain the distance, timing, date of the run and picture of you with the bib)

    7. General Enquiries:
      1. For any general enquiries pertaining to the Event, please contact:
        Email: reg[email protected]
        Tel: 03-7726 4277
        Operating hours: 10:00am – 5:00pm (Mon – Fri)
    8. Registration Closing Date:
      1. 31 August 2018 or, upon reaching the maximum of 6,500 participants.
    9. Race-kit:
      1. Race kit consists of:
        • Brooks Running Tee
        • A number bib (c/w timing chip – for 12km only), safety pins
      2. Running Tee sizes and colors availability are on a first-come, first-served basis

        Important Note:

        • All race kits which are not collected during the stipulated collection date will be deemed as unwanted and the Organizer shall be at liberty to dispose or re-distribute them accordingly.
        • Any late collection of race kit(s) without prior agreement/arrangement with the Organizer will be charged RM 10.00 per race kit as the late collection fee. So, please ensure to collect the race kit on the stipulated collection days.
        There will be NO distribution of kits on race day.
        • For collection of ten (10) race kits and above, please email your bulk collection name list (full name and IC number of each participant) to [email protected] latest by 31 August 2018. Please ensure to submit the authorization letter for each participant listed in the bulk collection name list at the bulk collection counter on the race kit collection day.
        • Foreigners and outstation runners (outside Kuala Lumpur, Putrajaya and Selangor) who require special arrangement for race kit collection, please drop us an email at [email protected] latest by 31 August 2018.

    10. Event Participation:
      1. The Organizer reserves the right to amend the Event’s race routes (“Routes”) as it deems fit whether for the safety of the Participants and/or to prevent any potential hazards in the running of the Event or otherwise, at any time without prior notice to the Participant. In such event, every effort will be made to inform the Participant prior to the Date of the Event. Any changes made to the Event’s Routes will be posted on the Official Website. It is the responsibility of the Participant to keep abreast with any such change. The Organizer shall not be liable for any other loss or inconvenience caused due to any such change.
      2. Whilst every reasonable precaution will be taken by the Organizer to ensure the Participant’s safety, Participant participates in the Event at their own risk. The Organizer will not be responsible or held liable for any injury or death, damage or loss of property, whether personal or otherwise, suffered or caused, howsoever arising from training for, during participation, or after participation in the Event. Participant is strongly advised to go for medical examination and/or consult their medical practitioner prior to registration and before the Date of the Event.
      3. Participant must at all times follows their respective Routes, the direction of security officers/officials, traffic management officers/officials, Event’s officers/officials and any enforcement officers/officials.
      4. Participant must retires from the Event immediately, if required to do so by any member of the Event’s official medical staff, Event director, referee and/or security officer.
      5. It is the sole responsibility of every participant to inform the medical staff/safety marshal of the session regarding any injury or reason that they cannot exercise.
      6. Should any participant feel fatigue, restless, or an injury at any time during or before the session, they must immediately inform the medical staff/safety marshal and refrain from joining the session.
      7. Pets, bicycles, in-line skates, prams, push carts, shoes with built-in or attached rollers and any other wheel-run objects are not allowed on the course of the Routes other than official Event and medical vehicles.
      8. The Organizer reserves the right to use any photographs, image, motion pictures, recordings, and/or any other media records of the Event (including those of the Participant and of his/her name and other information without any compensation or payment or any prior notice), for any legitimate purpose including commercial advertising and distribution by the Organizer in any form of media or medium and for such duration as the Organizer deems fit whether within Malaysia or elsewhere.
      9. A Participant who commences to run before the actual start time (“Flag-Off Time”) of his/her registered category in the Event will be disqualified. (Please refer to start times of the Event).
      10. Participant who does not start within twenty (20) minutes from the Flag-Off Time will be disqualified and for safety reasons may not be allowed to start.
      11. The Organiser shall not be held responsible for lost, damaged or stolen property during the Event.
      12. Beverages are permitted provided they are in a sealed container only (no glass containers allowed).
      13. The Organiser shall not be responsible for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction, unauthorised access to, or alteration of user communications, or any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of email or traffic congestion on the internet and/or the Event's Official Website.

        Actual Run Important Note:

        • Participant is required to comply with any amendments made to the Rules and Regulations by the Organiser.
        • The Organiser reserves the right to refuse admission to the Event at its sole discretion.
        • Participant is advised to wear the Event’s running tee during the Event.
        • The Organiser reserves the right to refuse entry to any applicant whom does not adhering to the race age requirement
        • Participant below age of 18 years old must obtain parental / guardian consent.
        • Bib given to the participants during the entry pack collection is to be worn at all times during the Event. Participant without their assigned race bib will be refused entry into the starting point.

        Virtual Run Important Note:

        • Participants are only entitled to receive dry-fit tee, race bib (excluding timing chip) and race bag. No sponsor goodies will be delivered.
        • Participants can expect delivery of the dry-fit tee, race bib and race bag before 30 September 2018.
        • Delivery of the finisher medal may take fourteen (14) working days for local (Malaysia) i.e. after 14 October 2018 and upon submission of race results.
        • Finisher medal delivery fee will be borne by the participants.
        Bulk delivery is not applicable for all Virtual Run, whether individual or group registrations. All Virtual Run packages will be delivered individually.

    11. Assumption of Risks, Waiver & Release of Liability
      1. Participant accepts and agrees that (a) the Event carries certain inherent dangers and risks which may or may not be readily foreseeable, including without limitation to personal injury, damage to property or death; and (b) his/her participation in the Event is voluntarily in spite of the potential risks and danger.
      2. Participant warrants that he/she is in good physical condition and have sufficient preparations and is able to safely participate in the Event. The Participant is fully aware of the risks and hazards inherent in participating in the Event, including the possibilities of serious physical trauma, injury or death.
      3. It is the responsibility of the Participant to advise the Organizer prior to the start of the Event of any pre-existing medical condition, disability, relevant medications being taken and allergies that may be relevant in the administration of any medical assistance, or in your ability to take part in the event. Participant, including those with pre-existing medical conditions or disability, shall be subject to clause 11.4 below.
      4. In consideration of the Organizer allowing or accepting (without liability) the Participant to participate in any way in the Event and/or activities registered through the Official Website, the Participant (which includes his/her heirs, personal representatives, executors and administrators), shall be deemed to have agreed as follows:

        • accept and assume all of the risks and dangers and any potential risks and dangers in connection with the Participant’s participation in the Event;
        • to the fullest extent permitted by applicable law, none of the Organizer, online registration company, sub-contractors, all municipal agencies and relevant authority whose property or personnel are used, all sponsors, co-sponsors and other companies, parties and individuals related to the Event, and their respective directors, officers, employees, agents, representatives, volunteers, related corporations, subsidiaries and affiliates (collectively “Releasees”) shall be responsible or liable in any manner for any costs, expenses, loss, damages, liabilities, injury or death caused by participation in the Event;
        • fully and forever releases the Releasees from all and any liability of whatsoever nature and howsoever arising, INCLUDING ANY NEGLIGENT RESCUE OPERATION and any other form of negligence and is intended to be as broad and inclusive as is permitted by applicable laws in Malaysia in which the Event is conducted;
        • waives and relinquishes the right to sue or take any action or proceeding against the Releasees (or any of them) for any and all claims, demands, losses or damages of the Participant on account of any injury, death, damage to property or any other cause of action, which is caused or alleged to be caused in whole or in part by the negligence, fault, act or omission of the Releasees (or any of them) or otherwise.

      5. The decision of the Organizer on all and any matter in connection with the Event shall be final and binding.
      6. If any provision (or any part thereof) of the Terms or any rules or regulations of the Event is held by a competent court or other competent authority in a final decision (namely, after exhausting all appeal avenues if applicable) to be illegal, void or unenforceable in the relevant jurisdiction, that provision or the relevant part thereof shall be deemed to be deleted and the remaining provisions shall continue in full force and effect in respect of such jurisdiction.
      7. A failure or delay by Organizer in exercising, or in omitting to exercise, any right, remedy, power or privilege accruing to the Organizer hereunder, or the knowledge or acquiescence by the Organizer of or in any breach of any of the Terms shall not impair or operate or be construed as a waiver of such right, remedy, power or privilege or an acquiescence in such breach or a waiver of such Terms or any of them. No waiver shall be binding on the Organizer unless it is made in writing. No waiver by the Organizer of a breach of any Terms shall constitute a waiver of any subsequent breach of the same or any other Terms.
      8. The Terms shall be binding on the heirs, personal representatives, executors and administrators and permitted assigns of the Participant.
      9. The Terms and all documents concerning the Event shall be governed by and construed in all respects in accordance with the laws of Malaysia. By registering for the Event, the Participant shall be deemed to have agreed to submit to the non-exclusive jurisdiction of the Courts of Malaysia.
    12. Result:
      1. The results of all categories will be verified by the Organizer and their decision is final based on the fastest timing.
    13. Certificate:
      1. E-Certificate will be made available after seven (7) days from the Event day for Participant to download.
      2. E-Certificate will be available for downloading for a period of thirty (30) days from the day that it was made available.
    14. Medal and Trophy:
      1. Finisher medal will be available for redemption at a designated area after the finish line to Participant on the Event day. No claims will be entertained thereafter.
      2. Trophy will be given during prize presentation.
    15. Snack Pack:
      1. Snack pack will be ready for redemption by the all Participants (by showing their bib) upon completion of the run.
Important Note:

Whilst every reasonable precaution will be taken by the Organizer to ensure the Participants safety, Participant is strongly encouraged to go for a medical examination and/or consult their medical practitioner prior to registration and before the actual race day.